Privacy Policy

Information We Collect

We collect information that you provide directly when you create an account, make a deposit, or contact our support team. This typically includes your full name, date of birth, residential address, email address and telephone number. Payment details such as bank account information or cryptocurrency wallet addresses are also collected solely for the purpose of processing transactions.

In addition to information you give us, our systems automatically record certain technical data every time you visit the site. This includes your IP address, browser type and version, device operating system, pages viewed, time spent on the site and referral source. We use this data to understand how our platform is used and to maintain its smooth operation.

How We Use Your Information

Your personal data is used to verify your identity, manage your gaming account and enable you to deposit and withdraw funds securely. It also allows us to provide customer support, prevent fraud and meet our legal and regulatory obligations. Where you have given consent, we may send you personalised offers, bonuses and updates about new games that we believe will interest you.

We combine information from different parts of our platform to create a clearer picture of your preferences, which helps us improve the overall experience without ever making decisions based solely on automated processing that would significantly affect you.

Sharing and Disclosure

We do not sell your personal data to marketing companies or unrelated third parties. Information may be shared with carefully selected service providers who assist us in operating the casino. These include payment processors, identity verification agencies, hosting providers and professional advisers who are all bound by strict confidentiality obligations.

Disclosure may also occur when required by law, for example to comply with requests from licensing authorities, law enforcement or regulatory bodies responsible for gambling compliance in the jurisdictions where we operate.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, remember your preferences and provide a more personalised experience. Essential cookies enable core functions such as account login and game loading. Analytical cookies help us understand visitor numbers and how different sections of the site are used.

You can manage your cookie preferences through your browser settings or the cookie consent tool available on our site. Please note that disabling certain cookies may affect the functionality of some features.

Data Security

We take the protection of your personal data seriously and maintain appropriate technical and organisational measures to prevent unauthorised access, accidental loss or unlawful processing. These measures include encryption of sensitive information, regular security testing and restricted access to data on a need-to-know basis.

While no system can guarantee complete security, we continuously review our procedures to ensure they remain robust and up to date.

Your Rights

You have several rights regarding your personal data. These include the right to request access to the information we hold about you, to have inaccurate data corrected, and to request deletion of your data in certain circumstances. You may also withdraw any consent you have previously given or object to processing based on legitimate interests.

To exercise any of these rights, simply contact our customer support team. We will respond to your request without undue delay and in accordance with applicable data protection laws.

International Transfers

Some of our service providers are located outside the UK. When we transfer personal data to countries that do not offer the same level of protection as UK law, we ensure suitable safeguards are in place, such as approved contractual clauses or certification schemes.

Retention of Data

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting or reporting requirements. Once it is no longer needed, we securely delete or anonymise it.

Changes to This Privacy Policy

We may update this notice from time to time to reflect changes in our practices or applicable legislation. The latest version will always be available on this page, and we recommend you review it periodically. Significant changes will be highlighted where appropriate.

If you have any questions about how we handle your personal data, please do not hesitate to contact our support team who will be happy to assist.